How to use LinkedIn to support your content marketing strategy

Creating and distributing content can sometimes be a challenging and time-consuming process. LinkedIn has traditionally been a social network for professionals. However, it has quickly evolved into a powerful platform for B2B marketers. We explore how LinkedIn can be a formidable commercial opportunity for content marketing. 1. Pulse LinkedIn’s…

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Nicereply Customer Happiness Awards 2015

The Nicereply awards winners have now officially been announced! The awards aim to “discover and promote customer service teams who deliver a unique experience for their customers and users.” Nicereply presented awards in nine categories, based on the average customer satisfaction score (CSAT) and the total number of ratings received…

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